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Your data (name, address, telephone numbers, email address) is kept on a Sage Accounts database for the purposes of administering the accounts only. If we have installed your boiler, your name and address may be placed on a reminder list for annual boiler servicing. If you do not wish to be reminded please tell us so that we can remove your name. Your data is never passed to anyone else for any reason without your consent, however our accounts are viewed by our accountants who receive a backup copy of our accounts data on an annual basis for the purposes of auditing only. Please ask for details if you are concerned. Customers who receive visits from our engineers are kept on an automated calendar – the information contained on this is your name, address, telephone numbers, email address as provided by you at the time of booking. This information is used for the purposes of visiting you and administering your account only. We are required to keep a copy of your data for accounts purposes for 7 years by the Inland Revenue. After this time all paper records are disposed of by secure shredding and automated data is archived and then deleted.